For complaints and enquiries, please contact sleep@slumberdown.co.uk

The warranty of your Slumberdown Product is with the retailer you purchased it from. This means

Yes, at Slumberdown we perform a wide range of flammability tests on our all our products. These include UKAS Flammability Tests on our bedding articles (BS 7177 and BS 7176). We also adhere to the Furniture and Furnishing regulations of 1988 on our products

Here at Slumberdown, safety is key. We constantly maintain full compliance with applicable environmental laws, and we also carry out several safety checks on our products. 

1. Tog Testing – This measures the thermal resistance of duvets.
2. Mini Carding – This allows us to create prototype scale samples for thorough testing. Allowing us to get our products just right.
3. Tensile Testing – This measures the tensile, burst and seam strength as well seam slippage, to ensure a safe and durable product.

We recommend replacing your pillow at least every 2 years to ensure lasting comfort. For duvets, we recommend replacing at least every 3 years to keep t

Not all of our products are suitable for machine washing and tumble drying. The care label of each product needs to be checked for individual washing instructions. However, we try to make as many products as possible ‘easy care’ which means they can be both washed and tumble dried to help keep your sleep space a healthier environment.

Synthetic: Man-made synthetic fillings are easy to care for, lightweight, non-allergenic and offer great value for money against natural fillings. A high proportion of these fillings are made from recycled plastic bottles, helping reduce plastic waste to landfill. 

Natural: Natural fillings are made using all feather or a mix of feather and down, either from duck or goose. All our natural products are ethically sourced and fully certified. 

Anti-Allergenic: Anti-Allergenic: For those with allergies, the Anti-Allergy range has a specially formulated synthetic filling to help reduce dust mites and the build up of bacteria. Approved by experts Allergy UK, so you can sleep safe and easy night after night. 

Climate Control: Climate Control: The Climate Control range is made with a synthetic breathable filling that has been treated with a special treatment called DACRON. Scientifically proven to draw excess moisture away from your body so you can enjoy a dry, cool and comfy sleeping environment all night long.